TERMS & CONDITIONS 

RETURNS & EXCHANGES FOR SIZES : –

We use standard EUR sizes to help you pick the perfect size. However, if you still want to swap your pairs for another size then you may return them at Lead Walk head office Karachi for address details, please inbox or DM on our Facebook or Instagram page to connect with our Customer Service Representative. You have to connect with our team within 30 Days in its original box packing. Please mention your desired exchange piece along with the size on the invoice as well. You may also mail us on Info@leadwalkshop.com for the same. We do not entertain refund & cancellation requests.
The Pairs can be exchanged for another size of the same style only.

CUSTOMISED ORDERS : –

We don’t entertain returns or exchanges on customized orders, Payments are required in advance for the customized orders.
Cash on delivery is available all over Pakistan, we charge PKR 200 on the total order. Maximum Limit by PKR 10,000.
Orders above PKR 10,000 are to be paid in 50% advance.
Pairs bought on SALE price will not be exchanged or returned.

SHIPPING POLICY : –

We have COD shipping within Pakistan on all orders. Once you place an order your pairs either on website, Instagram or Facebook, it would be delivered within 8-12 working days at maximum. Though we use some of Pakistan’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your order reach you. Please Note- During festivals, adverse weather conditions or PANDEMICS, your shipment could get further delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.

SECURITY & PRIVACY POLICY  : –

Lead Walk is committed to protecting the privacy of visitors to this site (www.leadwalkshop.com). At Lead Walk, we want you to have an enjoyable shopping experience & while it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. The nature of the information collected (if any), is simply to allow us to contact you should you choose to or for us to contact you on the basis of a business relation you establish by purchasing or making an order online. This is solely for the purpose of being able to follow-up on any order that you may initiate on this site. The information stored does NOT include any financial details, other than details related to purchase or interest of products by you, and is purely restricted to order, contact and preferences. We strictly do NOT capture or store any account or card numbers.
Your information is confidential & safe with us.